Most brands are leaving 30–40% of their revenue on the table because their retention channels are either set up wrong or not set up at all. We rebuild the infrastructure, fix the flows, and run the calendar, so your owned channels become your highest-ROI channel in the mix.
Industry benchmarks are a floor, not a ceiling. Every number below is from active client accounts, not projections, not case study cherry-picks.
Achieved through aggressive segmentation, subject line testing, and list hygiene. Klaviyo benchmark for the apparel vertical is 26%.
Built on a TCPA-compliant list with high-intent segments. Campaigns sent at lower frequency with tighter targeting, fewer sends, higher return per send.
Full flow rebuild: welcome, abandon cart, post-purchase, win-back. Combined with a monthly campaign calendar, the channel went from underperforming to the highest-ROI channel in the mix.
Across our active email clients, average open rates run 56% above the Klaviyo benchmark for their respective verticals. Deliverability management and segmentation are the primary drivers.
Most brands are emailing their entire list and wondering why open rates are falling. We segment by behavior, purchase history, and engagement tier, then clean what shouldn't be mailed.
Welcome, abandon cart, post-purchase, win-back, browse abandon, sunset, every flow built from scratch, sequenced correctly, and tested against revenue attribution.
Promotional cadence that doesn't burn your list. We plan the full month, launches, promos, content, and re-engagement, so every send has a purpose.
Domain reputation, sender score, spam trap monitoring, and warm-up protocols. If your emails aren't landing in the inbox, none of the rest matters.
We write and design the emails. Subject lines, preview text, body copy, and layout, all tested. No templates that look like every other brand in the space.
Subject line tests, send time tests, offer tests, layout tests. Every month we know what moved the number and why, and we report it clearly.
SMS is not email with a shorter character limit. It's a different channel with different rules, higher intent, lower tolerance for noise, and a much shorter window to convert. We treat it that way.
TCPA-compliant opt-in flows built into your checkout, pop-ups, and post-purchase sequence. We build the list the right way so it doesn't become a liability.
SMS is a high-intent channel, it gets treated like one. We send fewer messages with higher relevance, not a blast every Tuesday.
We manage both platforms. Flows, campaigns, segments, and integrations, all handled. If you're not on Attentive yet, we handle the migration.
We track SMS revenue separately from email so you know exactly what each channel is returning. No blended numbers that obscure performance.